• What should I do before work starts?
Please clear the room where possible, moving furniture and fragile belongings to a safe place before work begins.
• What do you usually do to protect our furniture or carpeting while you are working?
We take the initiative to protect your belongings by wrapping your furniture with clean cotton sheets and using carpet protection to prevent damage. But it is also advisable that when we start doing the job, fragile items have been moved to a safe place.
• Do your services include paperhanging and plastering?
Yes. We have a team of specialists who can do these services excellently. We carry out these services professionally with utmost care.
• Can you remove our old wallpaper and replace it with a new one?
Yes. With our skilled workers, we can do it well without causing any damage to your properties.
• Do you subcontract your services?
No. We do not subcontract our services. All our painters and decorators are directly hired. They have completed a thorough recruitment process to test their capabilities and competence in carrying out the jobs properly. So you can be very assured that we will be able to undertake our jobs at the highest quality.
• Are you fully insured?
Yes. Best Painter is fully insured. In every task that we undertake, you can always have peace of mind.
• Are you going to be the one to decide on the type of paint to use?
It depends. We usually suggest paints that are appropriate and best to use. However, if you require using a different one, we can always consider and apply it instead.
• Do you offer an initial consultation?
Yes. We offer an initial consultation at a time that suits you. We would discuss your requirements and at the same time, we can give you professional advice on colours, types of paints and the like.
• Will you take responsibility for securing our house during the course of doing your work?
With years of experience, we have proven our reliability in carrying out our tasks efficiently. You can always trust us in securing your place.
• How long will it take for you to complete the job?
It all depends on the size of the room or the place to work on and the type of services you require from us. But we can guarantee you that we can finish the job on time as agreed upon.
• What if I am not happy with the work?
At Best Painter, we never consider the job finished if you are not happy with it. Your complete satisfaction is our ultimate goal. Thus, we will take all the necessary steps to satisfy you even if it takes a longer period of time.